:: WEBSITEDESIGNS SERVICES :: Web Design, Development & Hosting, Web Site designers & website marketing.

Answers to the most frequently asked questions can be found here, If you have a question that is not on this page or would like more information on any related topic or issue please contact us.

• A Web site can increase your market and sales.
• More and more people are using the Internet to view or buy products or services on-line, and this trend will continue to grow.
• Serve your customers better, they will be able to view your products and services on-line at their leisure, you can also keep them updated on special offers and new products or services.
• Grow your business and push ahead of your competitors by reaching wider markets and attracting new customers.
• It is one of the cheapest forms of advertising; it has created a more level playing field where even small business can compete with larger corporations.
• More and more small businesses are going on-line; you should not get left behind.
• We tailor packages to suit your business needs and budget.
• Your Web site is open for business 24 hours a day, every day of the year.
• You will have the ability to display your Products or Services On-line
• A shopping cart system will allow your customers to purchase on-line.

If you already have an account with an Internet Service Provider, your provider may have allocated some web space for you; this can reduce your overall running costs.

Do you require An Informative or e-commerce site?

More businesses are going on-line every day. Some will want a simple site containing a description of what the business is about, other business may prefer to also display their products or services on-line. A small percentage will also want to be able to sell their Products or Services on-line. Regardless of the size of your web site WebsiteDesigns Services will meet your needs at a very affordable price.
Your Web site and your on-line store remains open 24 hours a day every day of the year, it will continue to work unattended and requires no staff.

Informative:
Many businesses have a need to display their products on-line but do not require or want to sell their products on-line. We can set up different categories, include an image of the products which can be enlarged when clicked. We can also have a brief description of the product, which can also include more detailed description when requested by the customer.
We can also create the informative site in such a way that if you decided to change to a full E-commerce site in the future the cost would be minimal.

E-commerce:
More businesses are deciding to sell their products on-line and if you interested in this option we can offer the following:
We can create an On-line shopping cart system which will allow you to decide on the payment methods accepted by your business
We can incorporate password protection if you only want certain people accessing certain parts of your Web site, e.g.. Prices for products may be available for some clients but not for others.
Payment options can include Credit Cards (you can select which cards will be accepted), cheques, COD, money order, or transfers directly to your bank account.
A secure site with the latest encryption technology is used to process credit card transactions on-line, which should alleviate any concerns your customers might have about providing credit card details on-line.
You can place as many products in the shopping cart system as you like, which will include any or all of the following: An Image (we will take the photographs if required); a brief description of the product; and a detailed description of the product.
When you run an E-commerce web site there are two ways to process credit card orders.
1. Manual/Off-line Transactions - You can use your existing EFTPOS terminal to process the card numbers.
2. Real Time Transactions - You can have the money placed into your account at the time of the transaction. This function will require an account with one of our supported payment gateways.
If you would like more Information please contact us or fill in the on-line quotation forms.

No. The price you see on each package is the total cost. This covers everything that is included in that package's description. Make sure that you read carefully the features that are included with each package. If you request a package and then at a later date, ask for additional features to be added, an extra cost will have to be made to cover the cost of the additional work.

• WebsiteDesigns Services is a small business that understands how a small business works.
• We make it our business to understand your business and always focus on creating a site to suit your needs and budget.
• 15 years experience in the computer industry allows us to deliver high quality, quick turnaround and very competitive rates.
• We realize that we are in business because of our clients and act to ensure that our customers are 100% satisfied with our results, in fact we will guarantee it.
• We can offer you a variety of packages, which can include Hosting, Domain Registration and Design.
• We have the expertise to create variety of sites from small informative basic to larger E-commerce sites with everything in between.
• We invite you to get in touch with us to learn more about our capabilities.
• If you wish, we can arrange an initial consultation, or even a feasibility study, with no obligation.
• Deadlines will be met as promised, at the price we quoted. On time, on budget, guaranteed results.
• And you're welcome to talk to our clients about how we've helped them raise productivity, cut costs and create a competitive edge.
• We are proud of our accomplishments.

Why not obtain a quote or an estimate from our site today. If you are still contemplating the kind of site you require then the estimate form will assist you tremendously. The estimate form will give you a good idea as to the cost of the site and allows you to select as many features as you like. You can therefore create a Web site package that suits your needs and budget. All this is done without the need for you to enter any personal details, no information is sent to us.
If you already know what kind of web site you require please contact us or complete the on-line quotation form and we will send you a quote usually within 24 hours.

When you have a Web site designed you need the final product or code accessible to the World Wide Web. Hosting is basically taking the Web site that has been created and putting it on a computer (called a server) that is always on and connected to the Internet.
If you have a large Web site that contains a lot of information and you require certain functions such as feedback forms, on-line shopping with a secure transaction server then the cost of Hosting will be much higher than if you had a simple informative site.
The price for hosting varies greatly depending on the Web site in question, and our hosting prices start from just $25 per month. With our service we can include monthly reports or site statistics as well as submitting your site to hundreds of search engines on a monthly at no extra cost.
If you would like more Information please contact us or fill in the on-line quotation forms.

Domains are means by which addresses are maintained on the Internet. They are based on hierarchical structures that provide for an ordered system of maintaining Internet domain names. At the top of the domain structure, the top-level domains (TLD's) define the location and type of domain name being registered. They are identified on the domain name as a suffix to the domain name.

The advent of the World Wide Web (the Internet) has provided companies with an opportunity to market their products and services to a worldwide audience (E-commerce) through the creation of Internet sites or "web pages". A domain name provides you with a unique identity and can be compared to a business name or telephone number on the Internet. Once hosted, it enables users to access your company's web site directly. Example: www.yourbusinessname.com.au
You are also able to use your domain name as your e-mail address.
Example: mail@yourbusinessname.com.au
Given that users of the Internet have access from across the world, the domain name must be globally unique and particular to your corporate identity so it is important to secure a domain name that is easily identifiable to your existing business name.

The most popular top-level domains that apply in Australia are:
.com
The most popular world recognised domain extension, which is available to any individual, business or organisation.

.com.au
Most frequently used and recommended domain name extension for Australian businesses
.org
Originally intended for not for profit organisations however wider application of its use is now accepted. Now open to any individual, business and organisation
.net
Originally intended for USA-based Internet and related Network organisations but now available to any individual, business or Organisation
Current and future growth trends of worldwide Internet usage and e-commerce have been staggering, the current statistics of businesses registering ".com.au" domain names (Australian registrations) have shown that Australia ( .au ) is now the third largest country code space in the world, clearly demonstrating the Internet's popularity in this country!

Generally domain names with extensions .com .net .org .biz .info are cheaper than .com.au which most australian business now have. Please see are domain names topic under services for current pricing. We do not specialise in selling domain names and do not make any profit on the sale and therefore only sell when with a web site package. If you are only interested in just the registration of a domain name by all means you are welcome to use our free domain name search engine but for your purchase please contact companies that specialise in the sale of domain names, such as www.melbourneit.com.au'

It really depends on the complexity of your site design, and our current client design schedule. Generally speaking a standard small business package will take approximately 10 working days to complete provided the client supplies all relevant information.

I am currently hosted with another company and would like to switch over to your services. How do I do this?

Just fill out an enquiry and we will take care of everything. We will transfer your domain name along with all of your existing web sites content.

Maintenance is a fee paid monthly to keep your site updated with new content that you provide. Most good web sites have new content updated regularly. Fresh content is what will keep your visitors coming back.

Yes, we offer discounts for schools and non-profit organisations, we also have monthly specials, which may be of interest.

In basic terms submitting your site to search engines enables people using search engines on the Internet to find your web site. Certain key words that identify the type of business and a brief description are submitted or forwarded to all the major search engines such as google, yahoo, lycos and hundreds more. If anyone enters the key words that match you business then you site will show in the list.
We automatically submit your site to thousands of search engines at no charge, all we ask is to have a link back to our site. Example: Web Site created by WebsiteDesigns Services on your home page.

It is in our best interest to ensure your web site is a success, this will ensure us with more business if visitors are looking at having a Web site designed.

What is Search Engine Optimization?

Over 80% of web users use search engines to find relevant sites on the internet, therefore it is important that your web site is listed in all the major search engines if customers are going to find you. Search engine optimization and getting your site highly ranked has become an important part of developing any web site.

Two ways to get better results from search engines is to consider what "key words" users may be using to find a site like yours, and to make sure your site is submitted to the major search engines. So if you run a web development business in Melbourne, a few of the words that you might emphasize are "Melbourne", "web", and "design". You would have these words appear on your web site and include them in the "meta tags" of your site. These tags are visible to search engines but don't appear to the user. To increase your effectiveness in directories you would want your key words to appear in your directory description. After your site is optimized you then need to visit the major search engines and submit your site so they know where to find you. We can handle all of your site's search engine submission issues. From site optimizations, determining key words , coding meta tags, submitting your site and more and all this is done for free even when you choose to host elsewhere.

Other ways to get higher search engine placement can include pay-per-click advertisements and increasing your site's link popularity.

Once your site has been submitted to the top Search Engines they may require several weeks, or even months to actually spider and list your web site in their directory. How fast your site is listed depends on each individual Search Engines database update schedule.

An initial deposit of 50% is requested for work on your site to commence. This is simply to cover labour costs when the initial design work begins. The remaining balance should be paid when the web site is finished. We accept cash, cheques, Direct Deposit and all major credit cards including Mastercard, Visa & Bankcard.

If you have decided you want a web site or have any questions, simply fill out our Online Quotation form to start the process.

This website has been optimized for Internet Explorer 5 and above and a screen resolution of 1024 x 768 pixels. Some functions such require the browser to be Java enabled. This can be activated from the Browsers Advanced Internet Options Tab, if not already enabled. Other features require Macromedia Flash Player, usually the browser detects and downloads it automatically if it is not installed, alternatively you may visit Macromedia Flash Player Download Center

Please Note, to get more viewable area on your web browser screen press the F11 key, to restore it press the F11 key again. This is particularly useful if you have a smaller monitor or are viewing the site at a resolution of 800 x 600 pixels.

The CPanel is a fully featured web-based control panel that allows you to manage your domain through a web interface. The idea is to transfer as much of the control and responsibility of managing your web site to you. You have the ability to manage all aspects of e-mail, files, backup, FTP, CGI scripts, and web site statistics. You can get help by clicking view the documentation from your control panel, or below.